Free fast shipping from €50 | 30-day worry-free trial | 2-year product warranty
Frequently Asked Questions
Yes. All our products, and in particular our powerbanks, are designed according to high quality standards and undergo extensive laboratory testing before being placed on the market. They have successfully passed performance, safety, and international compliance tests, and meet the requirements of recognized certifications such as CE, RoHS, CCC (depending on the product). Our powerbanks are manufactured with:
Unlike many powerbanks sold between €10 and €25, often equipped with low-quality batteries that degrade quickly, our products are built to last. This is why our products may be more expensive to purchase: 👉 paying a little more upfront can represent a better long-term investment.
The Fixxpay powerbank was designed to offer a reliable, durable, and high-performance charging experience, far from low-end products. It stands out for:
Added to this is a major asset: the Fixxpay powerbank is one of the thinnest and lightest models on the market. Its ultra-thin, elegant, and refined design makes it a chic and modern accessory, easy to carry and pleasant to use every day. More than just an accessory, it is a style object, in tune with the times, that accompanies you everywhere and asserts your look.
Our powerbanks are offered in two capacities, to adapt to different uses.
Both versions are available in several colors to match your style. 👉 In summary: choose 5,000 mAh for lightness and discretion, choose 10,000 mAh for performance and autonomy.
Yes. The Fixxpay powerbank complies with aviation security standards and has the required certifications allowing its transport in the cabin during air travel, in accordance with current regulations for lithium batteries. Its capacity is authorized by airlines for personal use, subject to general rules applicable to external batteries (transport in carry-on baggage). 👉 This allows you to travel with peace of mind, while keeping your powerbank with you during the flight.
The Fixxpay powerbank offers fast and stable charging, optimized to preserve your device's battery.
Wireless charging is designed to be efficient, secure, and stable, while cable charging allows for faster charging, ideal for an occasional need for maximum performance.
This depends on the chosen capacity and the phone model.
Usage is simple and intuitive:
No complex configuration is necessary.
Yes. All products offered on Fixxpay comply with current European standards and legal obligations applicable to their marketing. When required, we are registered as a Producer and integrated into a Collective Extended Producer Responsibility (EPR) System, in accordance with European and Spanish regulations. Fixxpay is part of the battery and accumulator producing companies integrated into the system managed by the ECOPILAS Foundation (Recyclia), one of the major players in the recycling of electrical and electronic waste in Spain. This commitment guarantees that our products are compliant with the law, respectful of the environment, and integrated into a sustainable approach.
Yes. All payments made on Fixxpay are 100% secure thanks to SSL encryption protocols and recognized payment providers. No banking data is stored on our site.
Delivery times vary depending on the product and shipping method. Standard delivery generally takes 5 to 10 business days. A tracking number is systematically provided after shipment.
Yes. Fixxpay ships worldwide. Depending on the destination country, additional fees may exceptionally be requested after purchase, particularly when:
In this case, the customer is informed before any additional billing and can choose to confirm or not the shipment. 👉 In the vast majority of cases, no additional fees are applied. 👉 No additional fees are applied without prior information and without your agreement.
Our products are shipped from partner warehouses located in Europe and internationally, depending on available stock, to ensure the best delivery time and price.
Yes. You have a period of 14 days after receipt to request a return if the product does not suit you. The product must be new, unused, and in its original packaging.
An order can be modified or canceled only before it is shipped. We advise you to contact us as soon as possible after purchase.
Our customer service is available:
We generally respond within 24 hours maximum.
