Privacy Policy – Fixxpay

The data controller is:

• Fixxpay
• Email: [email protected]
• Website: https://www.fixxpay.finance

We only collect data strictly necessary for the proper functioning of the Site and order management. Data that may be collected includes:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed by secure providers)
• Order History
• Browsing Data (cookies, IP address, browser type)
• 👉 No banking data is stored directly on our site.

Personal data is collected for the following purposes:

• Order and delivery management
• Payment processing
• Customer service and contact request management
• Sending order-related information
• Improving user experience and the Site
• Compliance with legal and regulatory obligations

Data processing is based on:

• Execution of a contract (order, delivery)
• User consent (contact form, cookies)
• Compliance with legal obligations (invoicing, accounting)

Personal data may only be transmitted to third parties necessary for the proper functioning of the service, including:

• Secure payment providers
• Carriers and logistics services
• Technical providers (hosting, site maintenance)
• Administrative authorities when required by law
• 👉 These third parties are subject to strict confidentiality and security obligations.

Personal data is retained:

• For the duration necessary to manage the commercial relationship
• In accordance with current legal obligations (accounting, tax)
• Or until a deletion request by the user where applicable

Fixxpay implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data. The Site uses in particular:

• SSL encryption protocols
• Certified payment providers
• Secure access to internal systems

In accordance with GDPR, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object
• Right to data portability

To exercise your rights, you can contact us at: 📧 [email protected]. A response will be provided within legal deadlines.

The Site uses cookies to:

• Ensure its proper functioning
• Improve user experience
• Measure audience and performance

The user can configure or refuse cookies at any time via their browser settings or the cookie management banner.

In the context of certain services (hosting, technical tools), data may be processed outside the European Union. In this case, Fixxpay ensures that these transfers are covered by appropriate guarantees, in accordance with GDPR.

Fixxpay reserves the right to modify this privacy policy at any time to adapt it to legal, regulatory, or technical developments. The version in force is the one published on the Site at the date of consultation.

For any questions regarding this privacy policy or your personal data, you can contact us: 📧 [email protected]