⚡🔋Express Delivery | Your MagSafe accessories delivered in 48hDiscover

Free fast shipping from €50 | 30-day worry-free trial | 2-year product warranty

English
Support
Returns

Returns & Refunds

We want you to love your Fixxpay gear. If not, you can return eligible items within 15 days of delivery.

Return Window

You may request a return within 15 days of delivery. Items must be sent back within 7 days of approval.

Eligibility & Conditions

  • Items must be unused and in original packaging with all accessories.
  • For cases/chargers: remove any stickers and personal data before shipping.
  • Provide photos if the item is defective or damaged on arrival (DOA).
RMAQuality inspection

How to Start a Return

  1. Contact us with your order number and reason for return.
  2. We’ll email you a return authorization (RMA) and instructions.
  3. Ship the item using a trackable service and share the tracking link.
$

Refunds

Once inspected, refunds are issued to the original payment method within 3–7 business days. Shipping fees are non-refundable unless the return is due to our error.

!

Exclusions

  • Used cables/pads with visible wear.
  • Customized or clearance items marked 'Final Sale'.
  • Returns requested after the 15-day window.